Solid commercial experience in all stages of the Software Development Lifecycle, with particular knowledge and skills in the analysis of business requirements, process mapping and optimisation, quality management, documentation and training to ensure a successful implementation. Using proven methodologies (IEEE, ISO, PSM, AS) can demonstrate an outstanding ability to manage the risks associated with software development projects.

David Tuffley has been involved with the IT industry since 1987. He combines a successful commercial career with academic involvement with the School of Computing & IT, Griffith University, where he conducts research in the area of optimising the analysis of IS business requirements. He has developed a proven methodology for this process that has been successfully applied in mission-critical commercial projects. This methodology has received international recognition, having been published by Springer-Verlag, London, and used by such U.S. organisations as InTel, Sony, Panasonic, Toyota, and Australia's CSIRO (see http://tuffley.com/clients.htm). The methodology is also used by academic institutions nationally and internationally as part of undergraduate and postgraduate Software Engineering courses.

David is an associate of the Software Quality Institute at Griffith University, a world-class centre of excellence in software development process improvement research and industry transfer. Via the SQI he has been a consultant to the Australian Defence Department in the area of managing the risk of software intensive system development projects. David is also involved with Software Engineering Australia's ongoing IT industry improvement program as a qualified SPICE assessor (ISO 15504 - Software Process Improvement and Capability Determination).

In summary, David is highly qualified in the following areas:

1. Analysis of business requirements
2. Business process re-engineering using proven methodologies
3. Software development process improvement
4. Software development risk management
5. Software development supplier management
6. Software development project team development
7. Software internationalisation
8. Document management
9. Knowledge management strategies and implementation
10. Web-site development; educational and commercial, including e-commerce solutions
11. Training program development and presentation, including lecture-based, one-to-one, and CBT

• Doctor of Philosophy, Griffith University, in Software Engineering (in progress) examining model-based process improvement
• Master of Philosophy, Griffith University, a research degree in the School of Computing & IT aimed at developing practical ways of optimising the analysis of IS business requirements, 2005.
• Graduate Certificate in Higher Education, Griffith Institute of Higher Education, Brisbane, 2004.
• Bachelor of Arts, University of Queensland, Brisbane, 1981 - 1984.
  Majors: English Literature, Classical Rhetoric, Psychology, Anthropology.
• Diploma in Health Surveying, Queensland Institute of Technology, Brisbane, 1976 - 1977.
  Environmental health management.

1. Analysis of business requirements. Using proven, IEEE-derived methodologies to apply a structured, comprehensive approach to the development of the statement of user requirements. This approach has been shown to result in improved system quality and useability.
2. Business process re-engineering. Mapping existing business processes, with the subsequent process improvement review held in consultation with management and the staff performing the process. This approach recognises the importance of change management and staff acceptance of new processes.
3. Software development process improvement. The application of IEEE-derived software engineering methodologies to provide practical readily accepted software development process improvement strategies. Particular use of the ISO/IEC 15504 Software Process Improvement & Capability Determination standard which is compatible with the Capability Maturity Model (CMM) whose function is to evaluate the maturity of key software development processes.
4. Software development risk management. SPICE has the dual role of identifying process improvement opportunities (as described in 3.) as well as allowing acquirers of software development services to determine the risks associated with potential suppliers. The latter activity is typically performed pre-contract, while the second stage in the supplier risk management process is the application of the Practical Software Measurement (PSM) methodology to effectively monitor progress.
5. Software development project team development. Recognising the importance of software development staff being able to collaborate effectively with each other, to apply and teach the High Performance Project Team Development methodology.
6. Software internationalisation. In conjunction with Software Engineering Australia (Qld) present Software Internationalisation (CIT3611) to the Bachelor of Software Engineering students at Griffith University.
7. Document management. Development and management of printed and on-line libraries.
8. Knowledge management strategies and implementation. An extension of item 7. Assist organisations to establish a knowledge management strategy by converting available information in documents, spreadsheets, databases, into HTML knowledge bases. Such bases are structured to enable easy access, are fully indexed and searchable.
9. Web-site development; educational and commercial, including e-commerce solutions. Develop and operate a profitable e-commerce web-site and an educational site which enables the distance delivery of several tertiary-level subjects.
10. Training program development and presentation, including lecture-based, one-to-one, and CBT. Development and delivery of several tertiary-level subjects, as well as CBT development for the Qld. Department of Transport.

1. Postgraduate Information Systems research - undertaking Information System research (part-time) in fulfilment of requirements for a Master of Philosophy at Griffith University.
2. Lecturer in Software Quality Management- Co-convenor of CIT7002 - Software Quality Management, an honours level subject part of the Bachelor and Master of Information Technology courses at Griffith University, Brisbane.
3. Lecturer in Software Internationalisation – Subject convenor of CIT3611 Software Internationalisation, part of the Bachelor of Information Technology course at Griffith University, Brisbane.
4. Lecturer in Project Team Development – Subject convenor of CIT3622 - Project Team Development, part of the Bachelor of Information Technology course at Griffith University, Brisbane.
5. Lecturer in Technical Communication – Former subject convenor of CIT1111 - Technical Communication, part of the Bachelor of Information Technology course at Griffith University, Brisbane.
6. Tutor in Information Systems – Former tutor in Introduction to Information Systems, part of the Bachelor of Information Technology course at Griffith University, Brisbane.

• Analysis and implementation of an ISO 9001-compliant quality management system for Queensland Rail’s Information Systems & Strategies Division. Based on the results of current practice, a comprehensive set of procedures were developed and grafted onto the existing processes, where possible. Included converting the procedures to HTML for use on an Intranet.
• Develop an enterprise-wide on-line information resource management strategy. Then implement the first stage of the strategy in ISSD by establishing the software tools and training QR staff to perform the conversion to on-line format of existing information resources to effective on-line resources.
• Assist with the implementation of the Qld. Rail’s SAP R/2 financial management system.
• Established an in-house technical documentation service resourced by newly trained QR staff.
• Develop support documentation for the implementation of the LBMS Process Engineer methodology.

• Develop and maintain a large on-line and paper-based reference library for this ICL mainframe site.
• Implement documentation standards complying with ISO9001/AS3901 and IEEE 1298/AS3563.
• Begin the development of a software quality management system for the Board’s software development activities.

• Convening academic course review meetings.
• Production of the course assessment report.